The Whole Idea by DCG ONE

Level by L’Oreal: Flipping the Script on Loyalty

DCG ONE Season 1 Episode 11

On this episode of The Whole Idea podcast by DCG ONE, learn about Level by L’Oreal, a loyalty rewards program that does as much (or more) to demonstrate loyalty as it does to reward it. Joining host Greg Oberst is Beverly Shortt, business development and digital technology director for L’Oreal. Get a “case-study” view of L'Oreal’s unique take on loyalty rewards. Hear insight on program pillars that have helped ignite engagement and triple membership in just the few years since the program’s inception.  

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